Account and Access Problems
QA.army sign-in and authorized Workspace access are available. Signing in does not join another Workspace or sign the test browser into your application. Invitation acceptance and access-request controls have separate availability.
First confirm the signed-in user belongs to the intended Workspace and can access its Project. For missing Workspace access, contact the Workspace owner; repeating sign-in does not grant membership. For a failing product sign-in journey, verify that the dedicated test account is enabled, has the expected product role, and contains no real customer data.
Never paste passwords, one-time codes, access tokens, or recovery information into a support request, Test step, screenshot, or bug report.